So I assume this untrusted cert is the root of the error, have now removed accordingly. but it didnt work for signed profile (base64 encode signed profile), received error status from the device. Date ranges are valid on both, as to why the older org profile is untrusted, I can only guess. built installProfile request using: it works for unsigned profile (base64 encode unsigned profile). So I head on over to Configurator 2 Preferences, Orgs, and then look for the one that has the older certificate date when you click on 'Show Supervision Identity.' - this is where I find that the older idendity appears to have an untrusted cert, and the newer one is trusted. However, I now have two items in my Org list have exactly the same string, which isn't brilliant. In some cases you may receive the following unexpected error Invalid Profile MCProfileErrorDomain 0x3E8 (1000). It revalidated with the ABM apple ID and then the prepare went through on the iPad without error. So last thing to try was to choose the 'New Organization' option on the 'Assign to Organisation' option. I'm testing MDM differences, so have two MDMs setup (Jamf and the other both had this same error). The fix (for me) was to re-create the Organization profile as part of the Prepare steps. Tell a Story day is here! Here is the conclusion to the super-exciting interactive story that we wrote together.I just had this exact error in my new development environment. Underlying error: NSError: Desc : The payload. Or add the serial number to the school manager before running configurator.
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